Shipping & Delivery

Last updated: 19 October 2026

This page applies to orders from Infantines (infantines.com), operated under the business name Fulani Inspire, ABN 99 640 581 302, 381 Beaufort Street, Perth WA 6000, Australia.

1. Delivery destinations and charges

Delivery is available to addresses accepted at checkout. Available shipping options and charges are shown before payment. Where a free-shipping offer applies to your order, the eligible shipping option will be free at checkout. Please check your final order total before paying.

2. Dispatch

Orders are normally dispatched within 1–2 business days after payment confirmation. Business days exclude weekends and public holidays. Dispatch means the parcel has been handed to the carrier; it is not the delivery date. If a material dispatch delay affects your order, contact us for assistance.

3. Delivery time

Transit time depends on destination, carrier and the shipping service. Any delivery estimate provided at checkout or in your order correspondence should be read separately from dispatch time. If you need delivery by a particular date, contact us before ordering.

4. Tracking

Tracked delivery is offered for our training pants. Tracking information is provided when available after dispatch. Carrier scans can take time to appear. If you have not received tracking after the normal dispatch period, contact us with your order number.

5. Address changes

Please check your address carefully, including unit number and postcode. Contact us promptly if it needs correction. Changes may not be possible once a parcel is dispatched. We will explain any reasonable additional cost caused by an incorrect address before arranging a further shipment.

6. Delayed, missing or damaged parcels

Contact us with your order number and the delivery issue. Photos of damage or packaging can help our investigation where available. We will investigate with the carrier and provide the solution required by applicable law, which may include replacement or refund. You are not required to resolve our delivery obligations directly with the carrier. Please report issues promptly; a short notification deadline does not remove your statutory rights.

7. International orders

If an international address is accepted, any applicable import requirements and charges depend on the destination and checkout terms. Contact us before ordering if these are unclear.

8. Consumer rights and contact

Nothing here excludes Australian Consumer Law rights, including where goods are not supplied as agreed or within a reasonable time. For delivery assistance use our contact form. For returns, see Returns & Refunds.